Computer User Support Specialists Salary in Charlotte, NC (2024)
Computer User Support Specialists in the Charlotte-Concord-Gastonia, NC-SC metro area earn a median of $61,250 per year ($29.45 per hour) based on 6,320 jobs counted by the Bureau of Labor Statistics in 2024. That is +1.5% against the national median of $60,340 for this occupation.
Pay distribution
The median is a single point on a wide curve. The table below shows where computer user support specialists actually sit across the pay range in Charlotte, NC, from the bottom decile to the top.
| Percentile | Hourly | Annual | Note |
|---|---|---|---|
| 10th percentile | $18.96 | $39,440 | |
| 25th percentile | $23.46 | $48,790 | |
| Median | $29.45 | $61,250 | half earn more, half earn less |
| 75th percentile | $34.95 | $72,700 | |
| 90th percentile | $40.22 | $83,660 | |
| Average (mean) | $30.08 | $62,570 |
How Charlotte, NC compares
The local median of $61,250 runs +1.5% above the US median of $60,340 for this occupation; it pays 25.3% more than the metro-wide median across all jobs ($48,880); within the metro it ranks 254th of 641 detailed occupations by median pay.
| Benchmark | Median annual | Difference |
|---|---|---|
| Charlotte, NC — this occupation | $61,250 | — |
| US median, same occupation (all areas) | $60,340 | +1.5% |
| Charlotte, NC — all occupations | $48,880 | +25.3% |
| Highest metro in the US for this job | $85,010 | -27.9% |
The location quotient of 1.04 is close to 1.0: the occupation's share of local employment tracks the national average.
High confidence The relative standard error on this estimate is 1.5%, which is a tight margin — the figure is stable enough to plan around.
Ranked 254th of 641 detailed occupations in the metro by median annual wage.
Highest-paying jobs in Charlotte, NC
To put $61,250 in context, these are the best-paid detailed occupations in the same metro area. This occupation sits 254th.
| Occupation | Median annual | Employment |
|---|---|---|
| Nurse Anesthetists | $238,780 | 980 |
| Dentists, General | $192,580 | 820 |
| Emergency Medicine Physicians | $172,640 | 50 |
| Computer and Information Systems Managers | $172,100 | 7,580 |
| Architectural and Engineering Managers | $167,590 | 1,780 |
| Financial Managers | $167,470 | 8,790 |
| Natural Sciences Managers | $165,120 | 480 |
| Compensation and Benefits Managers | $164,160 | 220 |
| Commercial Pilots | $163,530 | 420 |
| Marketing Managers | $158,490 | 3,750 |
Where computer user support specialists earn the most
Across the 25 metro areas with released data for this occupation, medians run from $52,960 to $85,010. These are the top markets.
| Metro area | Median annual | Employment |
|---|---|---|
| San Francisco-Oakland-Fremont, CA | $85,010 | 9,720 |
| Boston-Cambridge-Newton, MA-NH | $77,750 | 15,640 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $75,250 | 17,710 |
| Seattle-Tacoma-Bellevue, WA | $73,230 | 13,510 |
| Los Angeles-Long Beach-Anaheim, CA | $71,230 | 19,950 |
| New York-Newark-Jersey City, NY-NJ | $70,010 | 40,410 |
| Denver-Aurora-Centennial, CO | $69,940 | 8,970 |
| San Diego-Chula Vista-Carlsbad, CA | $69,530 | 5,110 |
| Riverside-San Bernardino-Ontario, CA | $66,050 | 3,640 |
| Minneapolis-St. Paul-Bloomington, MN-WI | $64,890 | 10,400 |
See the full national picture on the Computer User Support Specialists salary by metro page.
Frequently asked questions
What is the median salary for computer user support specialists in Charlotte, NC?
The median annual wage is $61,250, or $29 per hour. That means half of the computer user support specialists working in the Charlotte-Concord-Gastonia, NC-SC metro area earn more than this figure and half earn less. The average is $62,570.
What do the highest and lowest paid computer user support specialists in Charlotte, NC earn?
The bottom 10% earn $39,440 or less, while the top 10% earn $83,660 or more — a spread of $44,220 between the two ends of the distribution. The middle half of workers sit between $48,790 and $72,700.
Is computer user support specialists pay in Charlotte, NC above the local average?
Yes, it is 25.3% above the all-occupation median for the metro, which is $48,880. That comparison is the fairer one for judging local purchasing power, because it holds the metro's overall cost and wage level constant.
How does Charlotte, NC pay compare with the rest of the US for this job?
At $61,250 the metro median is 1.5% higher than the US median of $60,340 for computer user support specialists. Across the 25 metro areas covered here, this occupation ranges from $52,960 to $85,010.
How many computer user support specialists work in Charlotte, NC?
BLS counts about 6,320 people in this occupation in the metro area, or 4.71 jobs per 1,000 total jobs. The location quotient of 1.04 is close to 1.0: the occupation's share of local employment tracks the national average.
About these figures
Figures come from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2024 (employment relative standard error 3.7%). OEWS measures what employers pay, not what any individual earns; it excludes self-employed workers, and it does not adjust for local cost of living.
Read the full methodology, or the original data at bls.gov/oes.