Computer User Support Specialists Salary in Boston, MA (2024)
Computer User Support Specialists in the Boston-Cambridge-Newton, MA-NH metro area earn a median of $77,750 per year ($37.38 per hour) based on 15,640 jobs counted by the Bureau of Labor Statistics in 2024. That is +28.9% against the national median of $60,340 for this occupation.
Pay distribution
The median is a single point on a wide curve. The table below shows where computer user support specialists actually sit across the pay range in Boston, MA, from the bottom decile to the top.
| Percentile | Hourly | Annual | Note |
|---|---|---|---|
| 10th percentile | $24.75 | $51,490 | |
| 25th percentile | $30.51 | $63,460 | |
| Median | $37.38 | $77,750 | half earn more, half earn less |
| 75th percentile | $41.46 | $86,230 | |
| 90th percentile | $49.23 | $102,400 | |
| Average (mean) | $37.62 | $78,250 |
How Boston, MA compares
The local median of $77,750 runs +28.9% above the US median of $60,340 for this occupation; it pays 20.3% more than the metro-wide median across all jobs ($64,620); within the metro it ranks 276th of 688 detailed occupations by median pay.
| Benchmark | Median annual | Difference |
|---|---|---|
| Boston, MA — this occupation | $77,750 | — |
| US median, same occupation (all areas) | $60,340 | +28.9% |
| Boston, MA — all occupations | $64,620 | +20.3% |
| Highest metro in the US for this job | $85,010 | -8.5% |
At a location quotient of 1.28, this occupation is over-represented locally: the metro has about 128% of the national share of these workers.
High confidence The relative standard error on this estimate is 1.1%, which is a tight margin — the figure is stable enough to plan around.
Ranked 276th of 688 detailed occupations in the metro by median annual wage.
Highest-paying jobs in Boston, MA
To put $77,750 in context, these are the best-paid detailed occupations in the same metro area. This occupation sits 276th.
| Occupation | Median annual | Employment |
|---|---|---|
| Neurologists | $228,070 | 180 |
| Physicians, Pathologists | $228,050 | 200 |
| Judges, Magistrate Judges, and Magistrates | $221,710 | 430 |
| Natural Sciences Managers | $219,380 | 7,670 |
| Pediatricians, General | $213,240 | 2,360 |
| Physicians, All Other | $212,030 | 6,650 |
| Computer and Information Systems Managers | $207,150 | 22,280 |
| Marketing Managers | $200,010 | 11,440 |
| Lawyers | $194,740 | 18,900 |
| Astronomers | $189,430 | 60 |
Where computer user support specialists earn the most
Across the 25 metro areas with released data for this occupation, medians run from $52,960 to $85,010. These are the top markets.
| Metro area | Median annual | Employment |
|---|---|---|
| San Francisco-Oakland-Fremont, CA | $85,010 | 9,720 |
| Boston-Cambridge-Newton, MA-NH | $77,750 | 15,640 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $75,250 | 17,710 |
| Seattle-Tacoma-Bellevue, WA | $73,230 | 13,510 |
| Los Angeles-Long Beach-Anaheim, CA | $71,230 | 19,950 |
| New York-Newark-Jersey City, NY-NJ | $70,010 | 40,410 |
| Denver-Aurora-Centennial, CO | $69,940 | 8,970 |
| San Diego-Chula Vista-Carlsbad, CA | $69,530 | 5,110 |
| Riverside-San Bernardino-Ontario, CA | $66,050 | 3,640 |
| Minneapolis-St. Paul-Bloomington, MN-WI | $64,890 | 10,400 |
See the full national picture on the Computer User Support Specialists salary by metro page.
Frequently asked questions
What is the median salary for computer user support specialists in Boston, MA?
The median annual wage is $77,750, or $37 per hour. That means half of the computer user support specialists working in the Boston-Cambridge-Newton, MA-NH metro area earn more than this figure and half earn less. The average is $78,250.
What do the highest and lowest paid computer user support specialists in Boston, MA earn?
The bottom 10% earn $51,490 or less, while the top 10% earn $102,400 or more — a spread of $50,910 between the two ends of the distribution. The middle half of workers sit between $63,460 and $86,230.
Is computer user support specialists pay in Boston, MA above the local average?
Yes, it is 20.3% above the all-occupation median for the metro, which is $64,620. That comparison is the fairer one for judging local purchasing power, because it holds the metro's overall cost and wage level constant.
How does Boston, MA pay compare with the rest of the US for this job?
At $77,750 the metro median is 28.9% higher than the US median of $60,340 for computer user support specialists. Across the 25 metro areas covered here, this occupation ranges from $52,960 to $85,010.
How many computer user support specialists work in Boston, MA?
BLS counts about 15,640 people in this occupation in the metro area, or 5.78 jobs per 1,000 total jobs. At a location quotient of 1.28, this occupation is over-represented locally: the metro has about 128% of the national share of these workers.
About these figures
Figures come from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2024 (employment relative standard error 4.9%). OEWS measures what employers pay, not what any individual earns; it excludes self-employed workers, and it does not adjust for local cost of living.
Read the full methodology, or the original data at bls.gov/oes.